Terms of Service

Effective date: September 7, 2026

These Terms of Service (the "Terms") are a binding agreement between you and KoreBid LLC ("KoreBid," "we," "us," or "our"). These Terms govern your access to and use of KoreBid's websites, software, mobile experiences, artificial-intelligence features, recording and transcription tools, estimate and proposal tools, communications features, and related services (collectively, the "Service").

By creating an account, clicking to accept these Terms, starting a trial or paid subscription, or accessing or using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you use the Service for a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization. If you do not agree, do not access or use the Service.

IMPORTANT NOTICE ABOUT AI-GENERATED OUTPUT: KoreBid produces AI-assisted drafts. Output may be inaccurate, incomplete, or unsuitable for a particular project. You must independently review and verify every estimate, scope, quantity, price, proposal, transcript, and other output before using or sending it. KoreBid is not responsible for an underbid, overbid, omission, cost overrun, code issue, customer dispute, or other project outcome resulting from your use of or reliance on the Service.

IMPORTANT RECORDING NOTICE: You — not KoreBid — decide whether, when, where, and whom to record. Recording and privacy laws differ by state and locality and may depend on where each participant is located and whether the conversation occurs in a private home or other private setting. Before every recording, you must determine which laws apply and obtain all legally required consent. The availability of a recording feature does not mean that recording is lawful. To the maximum extent permitted by law, KoreBid is not responsible for any unlawful or unauthorized recording, transcription, monitoring, use, storage, or disclosure.

ARBITRATION AND CLASS-ACTION NOTICE: Section 21 requires most disputes to be resolved through binding individual arbitration, prohibits class and representative proceedings, and limits the time in which certain claims may be brought. Please review it carefully.

1. Eligibility and business use

You must be at least 18 years old and legally able to enter into a binding contract. The Service is intended for contractors and other business or professional users, not for personal, family, or household use. You may not use the Service if you are barred from doing so under applicable law.

2. Accounts, organizations, and administrators

You must provide accurate, current, and complete account and billing information and keep it updated. You are responsible for maintaining the confidentiality of login credentials and for all activity conducted through your account, except to the extent caused by KoreBid's breach of these Terms.

An account owner or administrator may invite users, assign roles, access or manage organization content, change settings, purchase or cancel subscriptions, and take other actions for the organization. You are responsible for your authorized users, their permissions, and their compliance with these Terms. If you join an organization account, the organization's administrator may control your access and organization-related content.

You must promptly notify us at accounts@korebid.com if you suspect unauthorized access or use. You may not share individual credentials, misrepresent your identity, or access another person's or organization's account without authorization.

3. The Service and our license to you

Subject to these Terms and payment of applicable fees, KoreBid grants you a limited, nonexclusive, nontransferable, nonsublicensable, revocable right to access and use the Service during your subscription term solely for your internal business purposes.

The Service may help users record or transcribe conversations, organize project scope, create draft estimates and proposals, manage customer and project information, send communications, store files, and use related workflow tools. Features, limits, and availability depend on your plan and may change as permitted by these Terms.

No professional, contractor, engineering, architectural, accounting, legal, tax, safety, code-compliance, or financial services are provided by KoreBid. KoreBid is not a party to any agreement between you and your customer, subcontractor, supplier, employee, or other third party.

4. Trials, subscriptions, renewals, and billing

4.1 Plan terms. Paid features require a subscription or other paid plan. The price, billing interval, usage limits, trial length, renewal terms, and other material terms shown at checkout or in an order form are incorporated into these Terms. If an order form signed by KoreBid conflicts with these Terms, the order form controls only for that conflict.

4.2 Free trials. If KoreBid offers a free trial, the signup page will state the trial period and whether a payment method is required. If the trial is disclosed as automatically converting, your paid subscription begins when the trial ends unless you cancel before the stated deadline. You authorize KoreBid and its payment processor to charge the disclosed recurring fee and applicable taxes using your selected payment method. Eligibility for a trial may be limited, and KoreBid may end or modify a trial offer prospectively.

4.3 Automatic renewal. Unless otherwise stated at checkout or in an order form, subscriptions automatically renew for successive periods equal to the initial subscription period until canceled. Before purchase, KoreBid will clearly disclose the amount to be charged, billing frequency, renewal terms, and how to cancel. You authorize recurring charges until cancellation becomes effective.

4.4 Cancellation. You may cancel through the billing settings in your account or by contacting accounts@korebid.com. Cancellation prevents the next renewal and does not retroactively cancel the current paid term. Your paid access generally continues through the end of the current term unless your account is terminated for cause. KoreBid will not require a cancellation method that is materially more difficult than the method used to subscribe, except where additional verification is reasonably necessary to protect the account.

4.5 Fees, price changes, and taxes. Fees are stated in U.S. dollars unless otherwise specified. You are responsible for applicable sales, use, excise, value-added, and similar taxes, excluding taxes based on KoreBid's net income. KoreBid may change prices or plan features prospectively by giving reasonable advance notice. A price change applies no earlier than your next renewal unless you expressly agree otherwise.

4.6 Failed payments and refunds. You authorize KoreBid to retry failed charges and to suspend or downgrade access if payment remains overdue. Except where required by law or expressly stated at checkout or in an order form, fees are nonrefundable and there are no credits for partial periods, unused seats, or unused features. Nothing in this section limits any nonwaivable refund right.

4.7 Payment processor. Payments may be processed by a third-party provider. Your payment information is also subject to that provider's terms and privacy practices. KoreBid does not store full payment-card numbers unless expressly disclosed.

5. Recordings, transcription, and consent

The Service may allow you to record, upload, transmit, transcribe, summarize, or analyze conversations. You — not KoreBid — are the person initiating and controlling each recording and are solely responsible for determining whether recording is lawful. KoreBid does not initiate recordings, select participants or locations, monitor whether notice is given, obtain consent on your behalf, or know whether a participant has refused or withdrawn consent.

Recording laws may depend on the state or locality where you are located, where each other participant is located, whether the conversation is in person or remote, and whether the conversation occurs in a customer's home or another place where privacy may reasonably be expected. Before using the Service to record in any state, you must check the laws that apply to you and the other participants and consult qualified legal counsel when necessary. You must not assume that consent from only one participant is sufficient.

Before recording or uploading any conversation, you must:

• provide every participant any notice required by applicable law;
• obtain affirmative consent from every participant whenever required, including in jurisdictions that require all-party consent;
• record any announcement of recording when the law requires that announcement itself to be recorded;
• honor a participant's refusal or withdrawal of consent;
• avoid recording where recording is prohibited; and
• maintain evidence of consent appropriate to your business and jurisdiction.

Each time you start, continue, upload, or submit a recording, you represent, warrant, and certify that: (a) you have determined that the recording is lawful in every applicable jurisdiction; (b) all required notices have been provided; (c) all required consents have been obtained and have not been withdrawn; (d) you are authorized to provide the recording to KoreBid and its service providers for processing; and (e) your recording, use, storage, and disclosure will not violate any person's privacy, publicity, property, contractual, or other rights.

You must not use the Service to intercept communications, conduct surveillance, secretly record where notice or consent is required, or record privileged, highly sensitive, or regulated conversations unless you have independently determined that doing so is lawful and appropriate.

KoreBid does not provide legal advice about recording laws and does not guarantee that an in-product notice, sound, icon, consent prompt, or other feature satisfies the laws that apply to you. The presence, absence, or operation of any recording or consent feature does not transfer responsibility to KoreBid or constitute KoreBid's authorization, instruction, or representation that a recording is legal. To the maximum extent permitted by law, you assume all risk and responsibility for recording-related claims, investigations, damages, penalties, and expenses.

6. Customer data and your content

6.1 Ownership. As between you and KoreBid, you retain ownership of the recordings, transcripts, customer information, project details, plans, photographs, files, pricing, prompts, estimates, proposals, and other content you or your authorized users submit to the Service ("Customer Content").

6.2 License to operate the Service. You grant KoreBid and its subprocessors a worldwide, nonexclusive, limited license to host, copy, transmit, display, modify, create technical derivatives of, and otherwise process Customer Content only as reasonably necessary to provide, secure, maintain, support, and improve the Service; comply with law; enforce these Terms; and prevent fraud, abuse, or security incidents, in each case as further described in the Privacy Policy and any applicable Data Processing Addendum ("DPA").

6.3 Your responsibilities. You represent and warrant that you have all rights and permissions necessary to submit and process Customer Content and that doing so will not violate any law, contract, privacy right, publicity right, intellectual-property right, or other right. You are responsible for the accuracy, quality, legality, and backup of Customer Content and for providing legally required notices to your customers, employees, subcontractors, and other individuals. Do not submit Social Security numbers, full payment-card data, bank credentials, health information subject to HIPAA, export-controlled technical data, or other highly sensitive or specially regulated data unless KoreBid has expressly agreed in writing to support that data type.

6.4 Privacy and data processing. Our Privacy Policy explains how KoreBid handles personal information. If applicable law requires a DPA, you may request KoreBid's then-current DPA at accounts@korebid.com. You are the business or controller of personal information contained in Customer Content, and KoreBid acts as your service provider or processor to the extent specified in the DPA and applicable law.

6.5 Usage data and feedback. KoreBid may collect and use technical, operational, and usage data to provide, secure, support, analyze, and improve the Service. KoreBid may use aggregated or de-identified information for lawful business purposes if it does not reasonably identify you, your organization, or any individual. If you provide suggestions or feedback, you grant KoreBid a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation.

7. AI features and professional responsibility

7.1 AI-assisted drafts. The Service uses artificial intelligence and automated systems to create or assist with transcripts, scope descriptions, quantities, prices, estimates, proposals, summaries, recommendations, and other output ("Output"). Output is probabilistic and may be inaccurate, incomplete, outdated, misleading, or unsuitable. Similar or identical output may be generated for other users.

7.2 Required human verification. You are solely responsible for reviewing, correcting, and independently verifying all Output before you use it, send it, sign it, price work from it, enter into a contract, purchase materials, schedule labor, obtain permits, or begin work. At a minimum, you must independently confirm scope, dimensions, quantities, plans and specifications, labor, materials, equipment, subcontractor quotes, local market pricing, taxes, allowances, exclusions, site conditions, permitting, licensing, building codes, safety requirements, contract terms, and all customer-specific requirements.

7.3 No reliance or guarantee. KoreBid does not guarantee any estimate's accuracy, completeness, profitability, acceptance, legal sufficiency, or fitness for a project. Output is not a quote from KoreBid, and KoreBid does not warrant that a customer will accept or pay an estimate or that actual project costs will match it. You assume all risk arising from your estimates, proposals, construction contracts, pricing decisions, and projects.

7.4 Inputs and third-party AI providers. You must not submit content to an AI feature unless you have the right to do so. AI features may rely on third-party model and infrastructure providers acting as KoreBid subprocessors. Their availability and behavior may change. KoreBid's handling of Customer Content for AI features is governed by the Privacy Policy and, where applicable, the DPA.

8. Estimates, proposals, approvals, and electronic records

KoreBid may provide tools for preparing, sending, viewing, accepting, declining, approving, or electronically signing estimates, proposals, change orders, or related records. These tools do not make KoreBid a party to a transaction and do not make KoreBid your agent, broker, contractor, estimator, architect, engineer, lawyer, or payment guarantor.

You are solely responsible for: deciding whether a document is complete, correct, legally sufficient, and appropriate for the project and jurisdiction; including all disclosures, notices, license information, cancellation rights, statutory terms, and signatures required by law; confirming the identity and authority of each signer; retaining final signed records for the legally required period; and determining whether an electronic record or signature is enforceable for the transaction.

KoreBid may maintain timestamps, access logs, delivery records, acceptance records, and similar audit information, but does not guarantee that such evidence will establish identity, consent, delivery, enforceability, or admissibility. A status shown in the Service is a workflow aid and not KoreBid's legal opinion that a contract was formed.

9. Communications features

If the Service permits you to send email, text messages, calls, or other communications, you are the sender and are solely responsible for the content, recipients, timing, frequency, and legality of those communications. You must obtain and document all required consent; provide required identification, disclosures, and opt-out mechanisms; promptly honor opt-out requests; and comply with telemarketing, anti-spam, privacy, and consumer-protection laws.

You may not use the Service to send spam, deceptive messages, unlawful marketing, or communications to purchased or scraped lists. KoreBid may apply sending limits, block content or recipients, or suspend communications features to protect users, third parties, deliverability, or the Service. Delivery is not guaranteed. Messages may be delayed, filtered, rejected, routed incorrectly, or unavailable because of carriers, recipients, third-party providers, network conditions, or other circumstances.

10. Acceptable use

You may not, and may not help another person to:

• use the Service unlawfully, fraudulently, deceptively, or to violate another person's rights;
• access, record, upload, disclose, or process information without required authorization or consent;
• probe, scan, or test vulnerabilities, bypass access controls, interfere with the Service, introduce malicious code, or conduct denial-of-service activity;
• reverse engineer, decompile, disassemble, copy, frame, mirror, scrape, or attempt to derive source code, models, prompts, algorithms, or nonpublic data, except to the limited extent a prohibition is not permitted by law;
• use automated means to access the Service contrary to documentation or limits;
• resell, sublicense, rent, timeshare, or provide the Service to third parties except as expressly authorized in writing;
• use the Service or Output to develop, train, or improve a competing product or model;
• remove ownership, trademark, or attribution notices;
• impersonate another person, misrepresent authority, or submit false or misleading information;
• upload malware or content that is unlawful, infringing, defamatory, threatening, exploitative, or invasive of privacy;
• use the Service for employment, housing, lending, insurance, healthcare, legal, or other high-impact decisions about individuals; or
• exceed reasonable usage limits or use the Service in a way that creates security, legal, operational, or reputational risk.

KoreBid may investigate suspected violations and may remove or restrict content or access when reasonably necessary, subject to applicable law.

11. Third-party services and integrations

The Service may interoperate with payment processors, communications providers, cloud storage, customer-relationship platforms, AI providers, authentication providers, or other third-party services. Your use of a third-party service is governed by your agreement with that provider. You authorize KoreBid to exchange Customer Content and account information with a third-party service when necessary to provide an integration you enable.

KoreBid does not control and is not responsible for third-party services, their security, availability, content, acts, omissions, or changes. KoreBid may modify or discontinue an integration if the third-party service changes or ends access. Discontinuation of a third-party integration does not entitle you to a refund unless required by law or expressly agreed in an order form.

12. KoreBid intellectual property

KoreBid and its licensors own the Service, including its software, models and workflows, interfaces, designs, documentation, branding, and all related intellectual-property rights. Except for the limited right to use the Service under Section 3, no rights are granted to you by implication, estoppel, or otherwise. "KoreBid," its logos, and related marks are trademarks of KoreBid or its licensors. Subject to your ownership of Customer Content, as between you and KoreBid, you may use Output for your lawful business purposes. KoreBid does not represent that Output is protectable by intellectual-property law or free of third-party rights.

13. Confidentiality

Each party may receive nonpublic information that a reasonable person would understand to be confidential ("Confidential Information"). Customer Content is your Confidential Information. Nonpublic information about the Service, security, pricing, product plans, and technology is KoreBid's Confidential Information.

The receiving party will use Confidential Information only to perform or exercise rights under these Terms and will protect it using reasonable care. These duties do not apply to information the receiving party can document: (a) is publicly available without breach; (b) was lawfully known without restriction; (c) was received lawfully from a third party without confidentiality duty; or (d) was independently developed without use of the other party's Confidential Information. A party may disclose Confidential Information when legally required if it gives advance notice where lawful and reasonably cooperates with protective efforts.

14. Security

KoreBid will maintain reasonable administrative, technical, and organizational safeguards designed to protect Customer Content. No online service is completely secure, uninterrupted, or error-free, and KoreBid does not guarantee that unauthorized access, loss, or security incidents will never occur.

You are responsible for appropriate account permissions, endpoint security, secure networks, strong passwords, multifactor authentication when available, and timely removal of former personnel. You must not disclose security vulnerabilities publicly before giving KoreBid a reasonable opportunity to investigate and address them.

15. Service availability, support, and changes

KoreBid may maintain, update, modify, or discontinue features and may impose or adjust reasonable usage limits. We will use commercially reasonable efforts to avoid materially reducing the core functionality of a paid plan during its current term, but no particular feature, integration, uptime level, response time, or future functionality is guaranteed unless stated in a signed order form or service-level agreement. The Service may be unavailable because of maintenance, emergencies, third-party failures, internet conditions, force majeure events, or other causes. Support is provided according to your plan and KoreBid's then-current support practices.

16. Beta and experimental features

KoreBid may identify certain features as alpha, beta, preview, early access, experimental, or evaluation features ("Beta Features"). Beta Features may be incomplete, inaccurate, unstable, or discontinued without notice. They are provided for evaluation, may have additional terms, and should not be used for production-critical decisions. To the maximum extent permitted by law, Beta Features are provided "as is" without warranties, support commitments, or liability.

17. Suspension

KoreBid may immediately suspend or restrict access when reasonably necessary to: prevent or address a security threat, fraud, unlawful conduct, or harm; enforce usage limits; respond to legal process; address overdue fees; protect the Service or others; or investigate a material breach of these Terms. When reasonably practicable, KoreBid will provide notice and an opportunity to cure. You remain responsible for fees incurred before suspension and for undisputed recurring fees during a suspension caused by your breach.

18. Termination and data after termination

You may stop using the Service at any time and may cancel a subscription as described in Section 4. KoreBid may terminate these Terms or your account for a material breach that is not cured within 10 days after notice, or immediately if the breach cannot reasonably be cured, continued access creates material risk, or law requires termination. KoreBid may discontinue the Service for business reasons by giving at least 30 days' notice and, for prepaid unused service, a prorated refund unless prohibited by law.

Before your account ends, you should export Customer Content using available export tools. Subject to law and KoreBid's data-retention practices, KoreBid will make Customer Content available for export for 30 days after termination, unless the account was terminated for unlawful conduct, security risk, or a legal prohibition. After that period, KoreBid may delete Customer Content from active systems. Residual copies may remain temporarily in backups or as required for security, fraud prevention, dispute resolution, or legal compliance. KoreBid has no obligation to retain Customer Content beyond the applicable period.

Sections that by their nature should survive termination will survive, including payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, dispute terms, and general provisions.

19. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUT, BETA FEATURES, AND ALL RELATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." KOREBID AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

KOREBID DOES NOT WARRANT THAT THE SERVICE OR OUTPUT WILL BE ACCURATE, COMPLETE, SECURE, AVAILABLE, UNINTERRUPTED, ERROR-FREE, COMPLIANT WITH LAWS APPLICABLE TO YOUR BUSINESS, OR SUITABLE FOR ANY PROJECT. KOREBID DOES NOT WARRANT PROJECT COSTS, PROFITABILITY, CUSTOMER ACCEPTANCE OR PAYMENT, CONTRACT ENFORCEABILITY, MESSAGE DELIVERY, DATA RECOVERY, OR RESULTS. Some jurisdictions do not allow certain warranty disclaimers, so some of these disclaimers may not apply to you.

20. Limitation of liability and indemnification

20.1 Excluded damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOREBID AND ITS AFFILIATES, OWNERS, OFFICERS, EMPLOYEES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, OR DATA; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR ANY UNDERBID, OVERBID, OMITTED SCOPE, MISPRICING, COST OVERRUN, MATERIAL OR LABOR LOSS, REJECTED OR DISPUTED PROPOSAL, CUSTOMER CLAIM, OR PROJECT OUTCOME, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOREBID WILL NOT BE LIABLE FOR ANY CLAIM, INVESTIGATION, PENALTY, FINE, DAMAGE, OR LOSS ARISING FROM OR RELATING TO YOUR DECISION TO RECORD; THE LOCATION OR MANNER OF A RECORDING; FAILURE TO PROVIDE NOTICE OR OBTAIN CONSENT; OR THE CAPTURE, UPLOAD, TRANSCRIPTION, ANALYSIS, STORAGE, USE, SHARING, OR DISCLOSURE OF A RECORDING OR TRANSCRIPT. THIS ALLOCATION APPLIES EVEN IF A RECORDING FEATURE WAS AVAILABLE OR AN IN-PRODUCT NOTICE OR CONSENT TOOL WAS USED.

20.2 Liability cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOREBID'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE FEES YOU PAID TO KOREBID FOR THE SERVICE DURING THE 12 MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) US$100. The exclusions and cap apply collectively to all claims and are an essential basis of the bargain. They do not apply to liability that cannot lawfully be limited or excluded.

20.3 Indemnification. You will defend, indemnify, and hold harmless KoreBid and its affiliates, owners, officers, employees, licensors, and service providers from any third-party claim, demand, complaint, subpoena, investigation, regulatory action, proceeding, damage, judgment, settlement, penalty, fine, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) Customer Content; (b) your decision to record or your recording, interception, monitoring, transcription, storage, use, sharing, or disclosure of any conversation; (c) your failure to determine applicable recording law, provide notice, obtain or document consent, or honor withdrawal of consent; (d) any recording made in a customer's home, on a job site, by telephone, or through a video or online meeting; (e) your estimates, proposals, communications, construction contracts, customer relationships, or projects; (f) your use of or reliance on Output; (g) your violation of these Terms or applicable law; or (h) infringement or violation of another person's rights by you or your authorized users.

KoreBid will provide reasonably prompt notice of an indemnified claim and reasonable cooperation at your expense. You may control the defense and settlement, but you may not settle a claim in a manner that admits wrongdoing by, imposes obligations on, or fails to fully release KoreBid without KoreBid's written consent. KoreBid may participate with counsel of its choice at its own expense.

21. Governing law; binding arbitration; class-action waiver

21.1 Governing law. These Terms and all disputes arising out of or relating to these Terms or the Service are governed by the laws of the State of Washington, without regard to conflict-of-law principles. The Federal Arbitration Act governs the interpretation and enforcement of Sections 21.2 through 21.7.

21.2 Mandatory informal resolution. Before commencing arbitration, a party must send the other party a written notice describing the claimant, the facts and legal basis of the dispute, and the specific relief requested. The parties will attempt in good faith to resolve the dispute for 30 days after receipt of that notice. Any applicable limitations period will be tolled during that 30-day period.

21.3 Binding individual arbitration. Except for the matters identified in Section 21.5, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, your account, Customer Content, Output, recordings or transcripts, billing, or the parties' relationship will be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration will be conducted by one arbitrator in English. Unless the parties agree otherwise, the place of arbitration will be King County, Washington, and proceedings may be conducted remotely when permitted by the arbitrator. The arbitrator may award any individual remedy that would be available in a court of competent jurisdiction, but may not award relief for or against anyone who is not a party to the arbitration. Judgment on the award may be entered in any court having jurisdiction.

21.4 Class, collective, and representative action waiver. ALL DISPUTES MUST BE BROUGHT SOLELY IN AN INDIVIDUAL CAPACITY. NEITHER PARTY MAY BRING, JOIN, OR PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, MASS, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION OR ARBITRATION. The arbitrator has no authority to combine claims of different persons or organizations or to conduct any class, collective, consolidated, coordinated, mass, or representative proceeding. If this waiver is finally determined to be unenforceable with respect to a particular claim or request for relief, that claim or request must be severed and decided exclusively by the state or federal courts located in King County, Washington; all remaining claims must proceed in individual arbitration.

21.5 Exceptions. Either party may: (a) bring an individual claim in small-claims court if the claim qualifies and remains there; (b) seek temporary, preliminary, or injunctive relief in a court of competent jurisdiction to prevent actual or threatened infringement or misuse of intellectual property, unauthorized access, data misuse, or security violations; or (c) seek relief that applicable law expressly prohibits from being arbitrated.

21.6 Jury-trial waiver. For any dispute permitted to proceed in court, EACH PARTY KNOWINGLY AND IRREVOCABLY WAIVES, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY RIGHT TO A TRIAL BY JURY.

21.7 Time limit for claims. To the maximum extent permitted by law, any claim arising out of or relating to these Terms or the Service must be commenced within one year after the claim accrued; otherwise, the claim is permanently barred. This provision does not shorten any limitations period that applicable law prohibits the parties from shortening.

22. Compliance with laws

You will comply with all laws and regulations applicable to your business and use of the Service, including contractor licensing, advertising, privacy, recording, communications, consumer protection, sanctions, and export-control laws. You represent that you and your authorized users are not located in, organized under the laws of, or ordinarily resident in a comprehensively sanctioned jurisdiction and are not a prohibited or restricted party under applicable U.S. trade laws.

23. Changes to these Terms

KoreBid may update these Terms. For material changes, KoreBid will provide reasonable advance notice through the Service, by email, or by another reasonable method. Changes apply prospectively on the stated effective date. If you do not agree to a material change, you must stop using the Service and cancel before it takes effect. Continued use after the effective date constitutes acceptance to the extent permitted by law. Changes required by law or made to address an urgent security or abuse issue may take effect sooner.

24. Notices

KoreBid may send operational and legal notices to the email address associated with your account or through the Service. You must keep your contact information current. Legal notices to KoreBid must be sent to accounts@korebid.com. Notices are effective upon receipt. Questions and ordinary support requests may also be sent to accounts@korebid.com.

25. General provisions

These Terms, the Privacy Policy, any applicable DPA, and any signed order form constitute the entire agreement regarding the Service and supersede prior or contemporaneous communications on that subject. You may not assign these Terms without KoreBid's prior written consent. KoreBid may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, fiduciary, agency, employment, or exclusive relationship. KoreBid may use affiliates and subcontractors to perform obligations. Neither party is liable for delay or failure caused by events beyond its reasonable control, except that this does not excuse payment obligations.

If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain effective. Failure to enforce a provision is not a waiver. Waivers must be in writing and signed by the waiving party. Headings are for convenience only. "Including" means "including without limitation." Electronic acceptance and records have the same effect as originals to the extent permitted by law.

26. Contact

Questions about these Terms may be sent to KoreBid LLC at accounts@korebid.com.